Privacy Policy
Visit Brownwood is committed to protecting the privacy and personal information of our website visitors, customers, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or participate in our programs. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Scope of Policy
This Privacy Policy applies to all online activities conducted through the Visit Brownwood website (www.visitbrownwood.com) and any affiliated digital platforms, including mobile applications and e-commerce services. It does not apply to offline activities or third-party websites linked from our platform.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you voluntarily provide it, we may collect personal data such as:
· Name
· Email address
· Mailing address
· Phone number
· Payment information (for purchases or bookings)
· Age and demographic details
This information may be collected through forms, newsletter sign-ups, event registrations, purchases, surveys, or other interactions with our website.
b. Non-Personal Information
We automatically collect certain non-identifiable data, including:
· IP address
· Browser type and version
· Operating system
· Referring URLs
· Pages visited and time spent on the site
This data helps us analyze trends and improve user experience.
3. Use of Cookies and Tracking Technologies
Visit Brownwood uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies may be set by us or by third-party services such as Google Analytics or social media platforms (e.g., Facebook, Instagram).
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.
4. How We Use Your Information
We use the information we collect to:
· Provide and improve our tourism and e-commerce services
· Respond to inquiries and fulfill requests (e.g., brochures, bookings)
· Process transactions and deliver purchased products or services
· Send promotional communications, newsletters, and updates
· Analyze website usage and optimize content
· Ensure compliance with legal obligations
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.
5. Sharing of Information
We do not sell your personal information. We may share your data with trusted third parties under the following circumstances:
· With service providers (e.g., payment processors, shipping partners) to fulfill transactions
· With marketing partners to deliver relevant content or promotions
· As required by law, regulation, or legal process
· In connection with a merger, acquisition, or organizational restructuring
We may also share aggregated, non-personal data with partners for statistical or research purposes.
6. Third-Party Links and Services
Our website may contain links to third-party websites, including booking engines, retail partners, and social media platforms. Visit Brownwood is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
In accordance with the Children’s Online Privacy Protection Act (COPPA), Visit Brownwood does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without verified parental consent, we will delete it promptly.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure. You transmit information at your own risk.
9. Your Rights and Choices
You have the right to:
· Access, update, or delete your personal information
· Opt-out of marketing communications
· Request information about how your data is used
To exercise these rights, please contact us at tourism@brownwoodtexas.gov.
10. Changes to This Policy
Visit Brownwood reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
tourism@brownwoodtexas.gov
Last Updated: October 30, 2025